Help Desk – Expert IT Support


Nerds That Care are your technology partner–providing world-class network solutions and support. We offer remote support for all of your systems, which enable us to help you immediately, rather than wait around for a tech to show up. Our support engineers are standing by ready to help.

Award Winning Technical Support

Desktop Management + Remote Support – Options:
24x7x365 Server Remote Monitoring
Site Documentation (Asset Documentation)
Patching of the Operating System & 3rd Party Apps (Java, adobe, etc)
Preventive Maintenance for PCs & Servers
Hardware Asset Collection & Reports
Periodic Reviews & Annual Technology Assessments
Security Monitoring (Admin Accounts, Changes in Rights, Firewall)
Network & Hardware Device Monitoring
Priority Response Time
Personalized Call Handler & Dispatch
Unlimited Help Desk Phone Support (Business Hours)
Vendor Management

Nerds also can provide Unlimited On-site Support for break/fix issues
All of the above is included as well as:
On-site Support: A specialist will visit your office to evaluate and repair your device or address your issue including, but not limited to:
         – Printers
         – Work Stations
         – Fax Machines
         – Modems
         – Routers
         – Servers
         – Wifi + More
Priority Call Routing to Designated Account Manager 
Dedicated Onboarding Team
*Does not include projects.

Nerd Support 24/7
The Nerds that Care are available by phone or E-mail 24 hours a day, 7 days a week. Contact our trained support team to address your issues, quickly and professionally. 

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